Factor4Solutions

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Privacy Policy

Last updated: 1 October 2024

1. Preamble

This Privacy Policy informs you about the type, scope, and purpose of the processing of personal data (hereinafter referred to as “data”) by Factor4Solutions GmbH when using our website, services, forms, and external platforms such as LinkedIn. This declaration applies to all online and offline data processing activities in connection with our offerings.

 

Note: All terms used are intended to be gender neutral.

2. Controller

Factor4Solutions GmbH
Bismarckstrasse 10–12 10625 Berlin, Germany

Email: info@factor4solutions.com

3. Categories of Personal Data Processed

  • Inventory data (e.g. names, addresses, company names)
  • Contact data (e.g. email, phone number)
  • Content data (e.g. form entries, uploaded CVs)
  • Usage data (e.g. visited pages, access times)
  • Meta and communication data (e.g. device info, IP address)
  • Location data (via Google Maps)

4. Data Subjects

  • Website visitors
  • Form submitters
  • Job applicants
  • Communication partners
  • Social media users (LinkedIn, YouTube)

5. Purpose of Data Processing

  • Provision of website and online services
  • Responding to contact or analysis form requests
  • Marketing and customer acquisition
  • Analytics and website optimization
  • Display of maps and media content
  • Recruiting and applicant management
  • Provision of our online offer and user-friendliness.
  • Information technology infrastructure.
  • CRM

6. Relevant legal bases

Below you will find an overview of the legal basis of the GDPR on the basis of which we process personal data. Please note that in addition to the provisions of the GDPR, national data protection regulations may apply in your or our country of residence or domicile. Should more specific legal bases be relevant in individual cases, we will inform you of these in the data protection declaration.

    • Consent (Art. 6 para. 1 sent. 1 lit. a) GDPR) - The data subject has given his/her consent to the processing of personal data relating to him/her for a specific purpose or purposes.
  • Contract performance and pre-contractual enquiries (Art. 6 (1) p. 1 lit. b)
    GDPR) - Processing is necessary for the performance of a contract to which the data subject is party or for the performance of pre-contractual measures taken at the data subject's request.
  • Legitimate interests (Art. 6 (1) p. 1 lit. f) GDPR) - Processing is necessary to protect the legitimate interests of the controller or a third party, unless such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data.

in addition to the data protection regulations of the GDPR, national regulations on data protection apply in Germany. These include, in particular, the Act on Protection against Misuse of Personal Data in Data Processing (Federal Data Protection Act - BDSG). In particular, the BDSG contains special regulations on the right to information, the right to erasure, the right to object, the processing of special categories of personal data, the processing for other purposes and the transmission and automated decision-making in individual cases, including profiling. Furthermore, it regulates data processing for purposes of the employment relationship (Section 26 BDSG), in particular with regard to the establishment, implementation or termination of employment relationships as well as the consent of employees. Furthermore, data protection laws of the individual federal states may apply.

7. Third-Party Services Used

8. Cookies and Consent Management

We use cookies to provide essential website functions and improve user experience.
Cookies are categorized as follows:

We use a Cookie Consent Management Tool to obtain and store user consent in compliance with Art. 6(1)(a) GDPR. You can update your preferences [via the cookie settings link] at any time.

9. Forms & Career Section

Contact & Analysis Form

Data entered in our forms is used exclusively for responding to your request or analysis.
No data is shared with third parties without your consent.

Job Applications

Personal data submitted via the “Careers” section (CV, contact info) is processed solely for application evaluation purposes. Applications are deleted within 6 months of completion of the hiring process unless otherwise agreed.

10. Data Transfers & Third Countries

We may transfer your data to service providers located outside the EU/EEA (e.g., Google, HubSpot). Such transfers occur only with appropriate safeguards (e.g., EU Standard Contractual Clauses, adequacy decisions under Art. 45 GDPR).

11. Data Retention

We retain your data only as long as necessary for the purposes stated or as required by law. When no longer needed, your data will be deleted or restricted.

12. Your Rights as a Data Subject

You have the following rights under the GDPR:

  • Right to access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7(3) GDPR)
  • Right to lodge a complaint with a supervisory authority

13. Supervisory Authority

You may contact the Berlin data protection authority:

Berliner Beauftragte für Datenschutz und Informationsfreiheit

Alt-Moabit 59-61
10555 Berlin

https://www.datenschutz-berlin.de

14. Updates to This Policy

We may update this policy to reflect changes in law or services. The current version is always available on our website.